Managing a top producer

I have a sales person that has been with me a long time and has been one of my top producers.  However, he is always late to work and is not following some of the other policies that are important to a good work environment.  He has even done some things which have really gotten [...]

My Top Salesperson needs some polish

I manage a team of regional sales representatives for a nationwide pharmaceutical firm. The team performs well for the most part and reaches their quarterly and annual quotas. Unfortunately, I have a problem with my top sales person. While his numbers are great,  I have received a couple of complaints from his territory that he [...]