I have been the director of my team of account executives for the past two years. All of them are receptive to feedback except for my most senior person, who has been with the firm for 10 years. Every time I bring something to her attention or point out a way she can improve, she [...]
Filed under: Sales Management | Tagged: managing senior employees, sensitive people, sensitive sales account executive | 1 Comment »
I manage a team of regional sales representatives for a nationwide pharmaceutical firm. The team performs well for the most part and reaches their quarterly and annual quotas. Unfortunately, I have a problem with my top sales person. While his numbers are great, I have received a couple of complaints from his territory that he [...]
Filed under: Sales Management | Tagged: Sales Management | 1 Comment »
I just promoted an employee and thought she was perfect for her new position. She has done several things that were outside of her authority and is currently not doing what I expect of her. I think I made a big mistake and since I filled her old position I think I must fire her. [...]
Filed under: Promoting | Tagged: mistakes in promoting, promoting an employee | 1 Comment »
